These General Conditions are intended to regulate the terms and conditions under which the store Gecko Swimwear, legal person with TIN PT227182847, with registered office at Praceta D.Nuno álvares Pereira Nº 20 Sala FQ, at Matosinhos “Gecko Swimwear” will be governed.
The Gecko Swimwear service consists of making available and supplying a set of products and / or services, in order to allow the user, who is assigned the status of customer, to order and buy online, of the products presented in it.
Gecko Swimwear reserves the right to update and change the Terms and Conditions without prior notice. It is advisable to periodically check the Terms and Conditions for any changes or updates.
Product and price information
Gecko Swimwear informs customers about the characteristics, descriptions, images or videos of each product and / or service on each available page. Gecko Swimear undertakes to make its products and / or services available in a clear manner and to correct possible errors that may occur as soon as possible.
Gecko Swimwear presents, concisely, the prices of each product and / or service, including VAT rates, shipping charges applied to each order and other complementary costs that may apply.
Information about products, prices, content, images, videos, promotional campaigns and services can be updated and changed by Gecko Swimwear at any time.
Gecko Swimwear is a registered online store, and the service provided is the responsibility of Francisca Torre- Fashion Design.
The content, domain, information present and made available on Gecko Swimwear are the property of Francisca Torre-Fashion Design or have been granted to it, thus being protected by copyright and related rights. Any and all use, reproduction, copying or dissemination of visual, audiovisual or written content is subject to prior approval by Gecko Swimwear.
The client undertakes to fully respect the conditions and rights referred to, as well as to refrain from acts that may go against the law and rights such as copyright, related rights, among other laws applicable to the use of images, videos, content , etc. without the express approval of Gecko Swimwear. Gecko Swimwear cannot be held responsible for any misuse of such products.
Gecko Swimwear offers the following payment methods:
- Credit card
- ATM – Exclusive for Portugal
- MB WAY – Exclusive for Portugal
After payment is completed, Gecko Swimwear will proceed with a standard check, so that it is possible to process and ship the order. The customer will receive an email with confirmation that the order is paid, as well as the corresponding invoice.
Purchase conditions at Gecko Swimwear
All products and / or services available on Gecko Swimwear can be purchased, except in case of stock break or limitation, as well as on-demand products, whose availability may vary. Products may be unavailable without notice, but in these circumstances, they will be duly identified in Gecko Swimwear.
In the event that the product is no longer available after the purchase has been completed, Gecko Swimwear undertakes to contact the customer, by telephone or email, as soon as possible in order to streamline the process together the same.
Fees and taxes
In Gecko Swimwear the prices shown are expressed in EURO, with the applicable VAT and tax rates in accordance with the law in force, which are already included in the price shown.
The customer will be able to cancel an order placed while it is being processed. You are asked to inform Gecko Swimwear using the following email contact: firstname.lastname@example.org.
If the cancellation request has been made after the order has been shipped, it will be forwarded for delivery and the customer may choose to refuse to accept it. Gecko Swimwear is not responsible for possible delays in handling order cancellations.
Gecko Swimwear reserves the right not to process orders or refunds in the event of inconsistent data, fraud or customer misconduct, as well as for technical reasons beyond Gecko Swimwear.
The customer has the right to terminate the contract within 14 (fourteen) days from the date of conclusion of the contract.
If the customer wants to terminate the contract, he can do so via email email@example.com or by filling out the contact form available on Gecko Swimwear.
When terminating the contract within the legal term, in addition to the product return, the customer must return any offers that accompany the main product. Gecko Swimwear must refund the amount paid within a maximum of 14 days after receipt of the returned order accompanied by the purchase invoice, proof of payment and return form.
The refund will be made using the same payment method used by the customer in the initial payment, except in situations of express agreement and in which the customer does not incur any costs as a result of the refund.
Any refund procedure will be processed as provided for in the legislation in force in Law Decree No. 24/2014.
The customer may submit a complaint regarding any question, act, information or service provided relating to Gecko Swimwear through the e-mail contact firstname.lastname@example.org or through the electronic complaints book available through the link: click here.
When creating and using the account at Gecko Swimwear, the customer is responsible for maintaining the account, confidentiality and for all activity arising from his account.
When creating the user account and placing orders, the customer expressly and unequivocally accepts the Terms and Conditions in its most updated version.
Gecko Swimwear is not responsible for any information disclosed by third parties, technical failures or any other problems that prevent access and proper functioning of the online store.
Gecko Swimwear is not responsible for possible damages, directly or indirectly related to the use, or inability to use, of the products and / or services made available, as well as for any delay or unforeseen in the delivery of orders.
PROCESSING OF PERSONAL DATA
Please check the Privacy and Cookies Policy.
APPLICABLE LAW – JURISDICTION
This contract is subject to Portuguese law and legislation .